IBM Recruitment 2013 Fresher Jobs For Tech Support Associate

IBM Recruitment 2013 Fresher Jobs For Tech Support Associate

Company Name : IBM

Official Website : www.ibm.com

Educational Qualification : Candidate should have Bachelor's Degree in any descipline.

Experience : 6 Months

Job Location : Bangalore ,Hyderabad 

Job Role : Technical Support Associate

Job Description :

Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, Cananda, EMEA & AP.

Required:

1.Bachelor's Degree

2.At least 6 months experience in Awareness of basic networking concepts and technologies.

3.At least 6 months experience in Proficient in network connectivity troubleshooting, TCP/IP

4.At least 6 months experience in strong computer skills required for initial call handling

5.At least 6 months experience in perform problem cause analysis,resolve routine cstmer problm

6.At least 6 months experience in Exposure to operating systems, Windows 2000/NT/XP

7.English: Fluent

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